Consulting, support and training

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Our services

Consulting, support and training

We help companies and institutions to develop their businesses and benefit from technical solutions efficiently, through integrated services that include specialized consulting, continuous technical support, and training programs tailored to the needs of each entity

Technical consulting

We provide consulting services that help our clients to choose the appropriate technical solutions, improve internal systems and procedures, and raise the efficiency of operational processes. Our consulting services include: Study the needs of the company and analyze the current work environment. Evaluation of systems, programs and technical infrastructure. Provide recommendations and solutions appropriate to the nature and volume of work. Selection of accounting and administrative systems, enterprise resource planning systems. Providing consultations related to information security and data protection. We work to provide practical, actionable solutions, making the best use of technical resources, helping to reduce costs and improve productivity.

Technical support

We provide integrated technical support services to ensure the continuity of systems and address technical problems quickly and efficiently, with periodic monitoring of the performance of systems, devices and networks.

Technical Support Services include:

Remote and on-site technical support of the client.
Diagnose and treat system and software problems.
Maintenance of computers, servers and accessories.
Follow-up of networks, communications and interconnection devices.
Address email and backup issues.
Updating systems, programs and applications.
Manage user accounts and permissions.
Monitor the performance of systems and servers.
Provide preventive and periodic maintenance.
Provide monthly or annual technical support contracts according to the customer’s needs.

We are keen to respond quickly to requests and reduce downtime, ensuring continuity of operations and protection of enterprise data.

Training and qualification

We offer practical training programs aimed at developing the skills of employees and enabling them to use systems and programs efficiently, while preparing the training content commensurate with the nature of the work of each organization.Qualification
Training programs include:
- Training on accounting and management systems.
- Training on ERP systems ERP.
- Training on Microsoft Dynamics 365 and business Central.
- Training on Microsoft 365 applications.
- Training on data management and reporting.
- Training users on new systems after their implementation.
- Training of system administrators and Key users.
- Information security and data protection awareness programs.
- Preparation of manuals for use and training materials.
- Implementation of on-site or remote training courses.
Our training programs are based on the practical side and direct application, to ensure that trainees are able to use systems and carry out daily tasks with confidence and efficiency.